Transitioning internal processes to the new organization and implementing an organizational change management plan
Acting on opportunities for improvement, particularly those that result in process efficiencies and cost savings
Developing an application portolio that organizes the State of Vermont's IT assets
Defining a service portfolio, service programs and service catalog that rationalizes IT services across state government
Establishing a set of Key Performance Indicators (KPI's) centered on operational effectiveness and IT spending
Taking an inventory of skills across ADS and establishing improved resource utilization practices and opportunities for education